SoloMotoParts.com > Terms & Conditions

Terms & Conditions

Last Updated: 1/3/2014

You (The Customer) must read, understand and agree to SoloMotoParts.com's (SoloMotoParts.com) website on the World Wide Web (The Site) terms and conditions (Terms and Conditions) listed below. Furthermore, you are in agreement with these terms and policies when using The Site. Customer acknowledges that SoloMotoParts.com reserves the right to cancel any order and refuse service to anyone. SoloMotoParts.com reserves the right, at its sole discretion, to add or remove portions of this agreement at any time. It is the responsibility of the customer to check these terms and policies each time before using the Site. Continued use of the Site following the posting of changes assumes acceptance of said posted changes. As long as you comply with this Terms of Use and any such modifications, SoloMotoParts.com grants you (End User) a personal, non-exclusive, non-transferable, non-sub licensable, limited privilege to enter and use the Site.

PRIVACY
Please see our privacy policy for further information.

SHIPPING & PROCESSING
On average, orders take about 3 business days to process but can take up to 7. Certain products are marked with longer shipping times. Notifications are usually sent if we cannot order your item from the manufacturer/supplier (in the case of backordered items). Processing times do not include shipping transit times.

SoloMotoParts.com does not ship on Saturdays or Sundays as we are not open on the weekends or on U.S. national holidays. All estimated shipping and processing times are in business days (not counting the weekends). UPS only delivers Monday through Friday and does not deliver to PO Boxes. If your billing address is a PO Box please provide an actual physical address in the order notes or select USPS as your shipping method. USPS delivers Monday through Saturday and has a 2-3 day average ship time to anywhere in the United States.

If an order is damaged or lost by the shipping carrier please contact us immediately.

INTERNATIONAL, APO/FPO & US TERRITORIES
Please see the International Orders page for more info.

WILL CALL / PICK UP
A will call or pick up service is not offered at this time.

BACK-ORDERED/DISCONTINUED ITEMS
Customer will be notified of items that are not available from the manufacturer/supplier. If necessary, items can be shipped in multiple packages as they become available. Dates are generally given on backordered items but these are only estimates that do not necessarily mean the item will arrive on or around that time frame. Backordered items are shipping immediately when they arrive and they will be charged when shipped (unless there are other items in the order that have already been shipped).

PHONE ORDERS
We accept phone orders although the same system is used to process phone orders and online orders.

EXCHANGES, RETURNS & CANCELLATIONS
Please see the Returns & Exchanges page for more info.

A. CONDITIONS
All requests for returns or refunds are subject to all of the following conditions: Merchandise must be in its original, new, unused, unworn condition, in its original packaging cartons/bags, with all tags, instructions, manuals, etc. included.

B. DEFECTIVE MERCHANDISE
Usually claims on defective merchandise are taken up directly with the manufacturer. Please contact us for assistance.

D. FEES
SoloMotoParts.com does not charge any fees associated with returns or exchanges.

E. CANCELLATION
There are no fees associated with order cancellation.

F. CREDIT
Refunds will be issued according to the original method of payment and to the original account.

G. MISCELLANEOUS
Our warehouse will not accept any C.O.D. shipments.

 

PRICING
The prices displayed on the Site are quoted in US dollars.

CONDITIONS OF SALE
Customer must (a) be 18 years of age, (b) be a person and not a corporation, partnership or any other legal entity. Prior to the purchase of any goods on our Site, the customer must provide a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. Customer hereby agrees that to authorize SoloMotoParts.com to charge customer's card at SoloMotoParts.com's convenience, usually at time of shipment, but within thirty (30) days of credit card authorization.

METHODS OF PAYMENT, CREDIT CARD TERMS AND TAXES
All payments must be made by Visa, Mastercard, Discover, American Express or through PayPal. Customer agrees to pay all fees and charges incurred in connection with purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify SoloMotoParts.com of any discrepancies within sixty (60) days after they first appear on your credit card statement, you agree that they will be deemed accepted by you for all purposes. If SoloMotoParts.com does not receive payment from your credit card issuer or its agent, you agree to pay all amounts due upon demand by SoloMotoParts.com or its agents. You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. SoloMotoParts.com shall automatically charge and withhold the applicable sales tax for orders to be billed to addresses within California and any other states or localities deemed required.

ORDER ACCEPTANCE
Customer's receipt of an electronic or other form of order confirmation does not signify SoloMotoParts.com's acceptance of your order, nor does it constitute a confirmation to sell. SoloMotoParts.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Your order will be deemed accepted by SoloMotoParts.com upon our delivery of products to the shipping carrier. SoloMotoParts.com reserves the right to give you less than the requested quantity of an item. Customer agrees to allow SoloMotoParts.com to phone or e-mail in the event of suspected fraudulent activity. We may require additional verifications or information before accepting any order.

MODIFICATIONS TO PRICES OR BILLING TERMS
SOLOMOTOPARTS.COM RESERVES THE RIGHT, AT ANY TIME, TO CHANGE ITS PRICES AND BILLING METHODS FOR PRODUCTS OR SERVICES SOLD, EFFECTIVE IMMEDIATELY UPON POSTING ON THE SITE OR BY E- MAIL DELIVERY TO YOU.

NO RESPONSIBILITY TO MISPRICED MERCHANDISE
SoloMotoParts.com shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. SoloMotoParts.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, SoloMotoParts.com shall immediately issue a credit refund to your credit card account in the amount of the charge.

SERVICE AND SUPPORT FOR GOODS SOLD
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.

PRODUCT IMAGES & COLORS
Every effort has been made to display as accurately as possible the colors of our products that appear on our Site. However, the actual colors seen on screen will depend on monitor settings. SoloMotoParts.com cannot guarantee color accuracy. Product images on the Site are for representational purposes only. Actual product may vary.

CALIFORNIA AIR RESOURCES BOARD (C.A.R.B.), LOCAL & INTERNATIONAL EMISSIONS LAWS
Aftermarket parts modifying motorcycle emission control systems including but not limited to exhausts, fuel controllers, smog block-off plates, (Racing Parts) are legal for closed-course competition use only. By purchasing from SoloMotoParts.com, Customer understands that Racing Parts are legal only for closed-course competition racing use and agrees not to use Racing Parts on a licensed street vehicle. SoloMotoParts.com does not install or service motorcycles and, as a result, cannot verify usage of these aftermarket parts and cannot be held responsible for mis-use.

USER SUBMITTED CONTENT
Customer is allowed to post product reviews, rate products and share images on The Site given that the content is not offensive, threatening, obscene, illegal, or infringing on intellectual property and must not contain viruses, malware, commercial solicitations, mass mailings or any other form of SPAM. SoloMotoParts.com reserves the right to moderate all user submitted content. Furthermore, Customer grants SoloMotoParts.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. Customer grants SoloMotoParts.com and sublicensees the right to use the name that submitted in connection with such content. Customer represents and warrants ownership or otherwise control all of the rights to the content posted; that the content is accurate; that use of the content supplied does not violate this policy and will not cause injury to any person or entity; and that Customer will indemnify SoloMotoParts.com for all claims resulting from content supplied. SoloMotoParts.com has the right but not the obligation to monitor and edit or remove any activity or content. SoloMotoParts.com takes no responsibility and assumes no liability for any content posted by The Customer or any third party.

INDEMNIFICATION
Customer agrees to indemnify and hold harmless SoloMotoParts.com and its parents, sister companies, subsidiaries, affiliates, service providers, other End Users, distributors, licensors, officers, directors and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of or related to your violation of this Terms of Use, or your violation of any law, regulation or third-party right.

APPLICABLE LAW
This Terms and Policies shall be construed in accordance with the laws of the State of California , without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts located in Orange County, California.

COPYRIGHT
SoloMotoParts.com (solomotoparts.com) web site, including all text, HTML, scripts, and images, photography, are copyright SoloMotoParts.com. All rights reserved. Any replication, modification, or copy of any part of this website without the prior, written consent of SoloMotoParts.com is prohibited. This copyright notice applies to customers, non-customers, affiliates and contacts of SoloMotoParts.com. SoloMotoParts.com is a mark of Solo Moto Parts. "SoloMotoParts.com", "SOLOMOTOPARTS.COM", and the SoloMotoParts.com logo are all trademarks of Solo Moto Parts. All other trademarks are the property of their respective owners. All SoloMotoParts.com marks may not be used to promote or otherwise market competitive products or services.